How do I return an item?

How to Return an Item (How do I return an item?)

  • Please return items as soon as possible. Returns must be made within 90 days to be eligible for our Satisfaction Guarantee.
  • Write the reason for your return on the back of your packing slip.
  • Enclose the slip in the carton and wrap the package securely.
  • Send it to the return address on your shipping label.

The address will be either:®/Traditional Medicinals Returns
480 Terminal Street
Camp Hill, PA 17011

or®/Traditional Medicinals Returns
8250 NE Underground Drive - Pillar 132C
Kansas City, MO 64161

or®/Traditional Medicinals Returns
2917 Whipple Road
Union City, CA 94587

  • If you do not have your packing slip, please include the reason for return, along with your name, e-mail address, and phone number (so we may call you with questions) and send the package to the address above.
  • For your protection, please use UPS, FedEx or Insured Parcel Post for shipment.
  • A credit for the price of the item and applicable taxes will be applied to your credit card. Shipping and handling charges are not refundable unless a result of an error by Traditional Medicinals or®.
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